Support
Questions about Arc, Orqara, setup, or the public-preview path can go to support@orqara.com.
Product support
For product questions, setup help, compatibility questions, or problems with Orqara-operated services, email support@orqara.com.
Arc is not yet in public distribution, so support currently focuses on documentation, onboarding preparation, and pre-launch product questions.
Feedback
Product feedback and suggestions can be sent to feedback@orqara.com. Please avoid including private workspace contents, credentials, API keys, or other secrets unless a secure support path has been agreed first.
Security reports
Potential security vulnerabilities should go to security@orqara.com rather than the general support inbox. A standard security.txt file is also published at /.well-known/security.txt.
Billing and commercial enquiries
Billing questions can use billing@orqara.com. Commercial or purchasing enquiries can use sales@orqara.com. Public pricing and billing are not active yet.